I love variety but…I love repeat clients more!
I’ve been working with many of my clients for 20 years. That’s given me ample opportunity to get to know their work, their expectations and, above all, their personalities.
Finding out their likes and dislikes at the start made a huge difference to how we’ve worked together.
I treated the client relationship like a long term one from the start – researching their businesses, VIP clients & key dates in their calendar.
It’s great business practice (not to mention being a good human!) to care about your clients and be invested in their success.
Do you work with your providers long term or on a project-by-project basis?